Shipping Policy

Free shipping on All Orders

How long does delivery take?

All shipping times are listed below.

Product

From the U.S.:

From the Europe:

From the AU:

From China

QQ-S PRO

3-6 Days

3-6 Days

3-6 Days

7-15 Days

Q5

3-6 Days

3-6 Days

3-6 Days

7-15 Days

SR

3-6 Days

3-6 Days

3-6 Days

7-15 Days

V400

3-6 Days

3-6 Days

3-6 Days

7-15 Days

T1

3-10 Days

3-6 Days

3-6 Days

7-15 Days

S1

3-6 Days

3-6 Days

3-6 Days

7-15 Days

PLA

3-6 Days

3-6 Days

3-6 Days

7-15 Days

Parts& Accessories

3-6 Days

3-6 Days

3-6 Days

7-15 Days

Attention:

  1. The delivery time of pre-sale products is subject to the arrival time.
  2. Shipping to remote locations may cause a 1-3 day delay in the delivery of your order.

 

How will my delivery be shipped?

We have multiple warehouses in the US, EU, AU, UK, Canada and China. Typically, your order will be shipped directly from a warehouse near your location. If the warehouse near you is not in stock, we will ship your package directly from China to fulfill your order.

4PX、FedEx、China Post as our logistic partners to deliver Flsun products.

 

If ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once the product is shipped, we will inform you of the logistics information in the appropriate channels.

Attention:

  1. If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
  2. If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Flsun will not replace the order or issue a refund.

 

What do I need to do when I received a different product than what I ordered?

Please contact customer support at: service@flsun3d.com